Skip to main content
Kakero/Approach
02 / Approach — How we run an engagement

Small engagements.
Clear deliverables..

No standing retainers, no padding. We work in 4–8 week scoped engagements with explicit deliverables on day one — fixed price, not hourly.

§ TIMELINE
A typical engagement

Eight weeks.
Kickoff to runbook.

Three phases, time-boxed. You get a deliverable at the end of each one — and a hard exit ramp.

W1
W2
W3
W4
W5
W6
W7
W8
DiscoverWeek 1
Discover
BuildWeeks 2–6
Build
HandoffWeeks 7–8
Handoff
Week 1

Discover

We map your stack, talk to your team, and produce a concrete scope with deliverables, milestones, and pricing — fixed, not hourly.

Deliverable
Signed SOW
In this phase
  • Read the code
  • Stakeholder interviews
  • Threat-surface review
  • Scope + price
Weeks 2–6

Build

Focused work in dedicated cycles. Weekly demos in your timezone. Direct Slack channel. Zero status meetings — progress is visible in the work.

Deliverable
Working software
In this phase
  • Paired with your engineers
  • Weekly demo + written update
  • PRs reviewed in your repo
  • Async by default
Weeks 7–8

Handoff

Documentation your team can actually use, runbooks, and a 30-day support window. Optional ongoing advisory if you want it. No lock-in.

Deliverable
Docs + 30-day support
In this phase
  • Runbooks for ops
  • Eng-readable architecture docs
  • 30-day support window
  • Optional quarterly review
§ PRINCIPLES
Six principles

Things we believe.
Things we won't bend on.

These are the non-negotiables. Mostly they exist because the alternatives didn't serve the work — or the people paying for it.

01

Fixed scope, fixed price

Hourly billing rewards padding. We scope tightly, agree a number, and ship the thing. If we underestimate, that's our problem, not yours.

02

No status meetings

Async by default. Weekly demo + written update. If you want a sync call, you can have one — but you don't have to sit through one to know we're working.

03

Direct contact

You work with the person reading your code. No account managers, no project coordinators, no proxies. Slack me; I respond.

04

Three engagements, max

We say no to most projects. Saying yes to too many means saying yes badly to all of them. If we're a fit, we're committing.

05

Real handoff

The work has to outlive the engagement. Real docs, real runbooks, and tests your team will keep running. Not a knowledge silo with a price tag.

06

Boring beats clever

When in doubt, the well-trodden choice. Boring tools because they're maintainable, hireable-for, and won't trap you.

§ VS
Different model. On purpose.

Same problem.
Different agency.

A row-by-row map of where we diverge from a typical consulting shop. None of these are accidents.

Aspect
Typical agency
Kakero
Pricing model
Hourly retainer — incentive to drag
Fixed scope, fixed price
Engagement length
12+ months minimum
4–8 week scoped sprints
Status updates
Weekly meeting + slide deck
Async demo + written update
Who you talk to
Account manager → PM → engineer
The engineer, directly
Handoff
Wiki page nobody updates
Docs + runbooks + 30-day support
Active engagements
20+ at a time
3 at a time, hard cap
§ NOT FOR
Anti-patterns

What we won't do.

Some things we say no to so often it's easier to put them on a page. If your engagement looks like one of these, we're probably not a fit.

×

Open-ended retainers

If the scope can keep growing, the bill can keep growing. Bad incentive for everyone.

×

Pure-strategy deliverables

Decks without code. If we're writing the recommendation, we're also writing the patch.

×

Pen-tests for marketing

Security theatre, long PDFs, no behaviour change. Hire someone else.

×

Greenfield in two weeks

Real software takes real time. Two-week MVPs are someone else's game.

Sound like a fit?

Three slots open.
Tell us what you're building.

Two paragraphs about the system and the deadline. 48-hour reply, with the names of the people who'd staff it.